Employment Type
Full Time

Master Data Management (MDM), Data Governance, Data Quality,Dealing with Master Data, Business Process Documentation, Data Dictionaries, Service Now

Job Location
North York, Toronto, Canada
Base Salary
Date posted
February 14, 2020
Valid through
February 27, 2020
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Position title
Data Governance Custodian

The Data Governance Custodian is responsible for hands-on execution and maintenance of our master data and for following governance policies and processes around master data attributes in the enterprise MDM solution - EBX5 and other enterprise master data applications with an emphasis on data quality. He/She will be part of the Data Governance Office and will perform day-to-day activities around maintaining master data for both organization and future domains once stood up.

  • Monitors, validates, and executes master data create and change requests in data hub in an accurate and timely manner.
  • Enforces data standards to achieve continued data cleanliness.
  • Identifies master data exceptions, and further analyze and resolve exceptions with assistance of Data Governance Manager.
  • Conducts data quality audits and compiles issues and impacts for review and action with Data Governance Office.
  • Responsible for raising governance issues and conflicts regarding master data.
  • Respond to user problems, explain new processes, new technologies, and presents deliverables in a timely matter.
  • Forms productive relationships with internal customers by listening, clarifying, and responding effectively.
  • Cooperates with and works effectively with colleagues.
  • Analyzes many cross –technology and cross platform business processes and issues.
  • Responsible for updating/creating business process documentation and data dictionaries.
  • Knowledge of computer system applications: Microsoft Office (E-mail, Excel and Word)
  • Experience with master data management and data tools preferred.
  • Able to work independently as well as in a team environment.
  • Strong written, oral communication, and interpersonal skills with a positive disposition.
  • Strong attention to detail with a passion for accuracy.
  • Reliable with strong organizational skills and solution-oriented philosophy.
  • Ability to prioritize tasks and demonstrate a willingness to accept new challenges.
  • Typically requires 1-4 years of experience within an enterprise deployment and/or support team. Background in accounting/ finance and/or operations a plus. BA/BS degree or equivalent training.
  • Knowledge of Service Now for incident management is a plus.


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Position: Data Governance Custodian

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